ZDNet's Dion Hinchcliffe Reviews Online Community Best Practices

Kinaba — Sun, 27 Jul 2008 17:34:17 -0500

Dion Hinchcliffe with ZDNet posted an interesting review of online communities yesterday (Twelve best practices for online customer communities). It is one that I am going to have to get back to for a second thorough reading because of my schedule, but I wanted to take a moment to acknowledge the solid article. In fact, it is one of the better reads on the topic of online community that I have stumbled across in quite some time.

Sadly, I find more often than I would like that articles on the topic of online community are lacking in perspective or written by people who think they understand more than they do. But Dion's review of online communities (consumer communities in particular) shows that he actually understands a great deal and took the time to do his homework. In 2008, well written blog posts and articles are something to cherish.